OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
150 ratings and 104 comments received in the last 90 days.
05 April 2024
all worked well under the management by Josh
04 April 2024
Great friendly and informative service.
02 April 2024
Too much chatting lost us a car but another one was found.
31 March 2024
Tayler was great and kept me up to date on how things were progressing. The finance was all very quick and easy
29 March 2024
Tayler was helpful, and very attentive, great service all around.
29 March 2024
I was very very very satisfied and I'm absolutely in love with my car
29 March 2024
Couldn't find fault
28 March 2024
Excellent experience Tayler at Barrett's went above and beyond
25 March 2024
It was a satisfying experience. I have no complaints. Everything was managed well. Accommodating even when I wanted to see the car prior to exchange date.
16 April 2024
All went very smoothly. It was noted rear brakes were low and were replaced.
16 April 2024
Car runs smooth and was cleaned very well
15 April 2024
Easy to arrange with Emil
15 April 2024
All was done, tyres checked etc.
15 April 2024
Everything was explained, I was kept up to date, the video walkthrough - all brilliant.
15 April 2024
very attentive service from the staff
15 April 2024
Car was fixed and faults dealt with under warranty.
15 April 2024
The service team are always polite and helpful.
15 April 2024
Prompt on service, detected all wrongs and gave fair advice
15 April 2024
I have always had the car serviced at Barretts
17 April 2024
Excellent service and a great professional team.