OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
168 ratings and 140 comments received in the last 90 days.
27 October 2026
Extremely pleased with the ongoing service we receive from Barretts Mini centre. Amy Martin is the sole reason why we continue to buy Minis from Barretts. She is a credit to the profession being genuine, trustworthy and helpful every step of the way.
27 October 2026
Your manager at the store, Kris, was superb in managing everything and ensuring I found the best deal for myself and family given we have just moved back to the UK and needed to get an English car quickly.
26 October 2026
I am satisfied with the purchase and handover, Amy did a fantastic handover. It would have been nice to have more updates throughout the process regarding anticipated delivery
25 October 2026
Is had a Mini before and was very satisfied with the car and customer experience so it made sense to choose Mini again when replacing my car. Amy was a great salesperson - very professional, patient, thorough and knowledgeable.
20 October 2026
Ed Shields was friendly and helpful throughout the process of buying our car, keeping us regularly updated in spite of the delay in delivery. Excellent when we picked the car up too.
18 October 2026
I am extremely satisfied with my experience from start to finish. The service was friendly, professional and personal, and everything went smoothly. Ed Shields made the whole process easy and enjoyable, kept me informed throughout and went above and
17 October 2026
The after care service, once I took delivery of the electric car, was exceptional as I learnt how to set up and adjust to a new style of motoring.
14 October 2026
Excellent service , kept up to date during the whole process from order to collection. Highly regard Edward Shields in his professional approach from the initial enquiry to us as an existing customer to the handover of the car.
10 October 2026
good service and kept up to date. delivery ahead of schedule.
01 November 2026
Terrifically impressed with James and in particular his care and professionalism. He made the whole process extremely easy and even when we had to delay picking up the car by a day he was so helpful. We only had to do this as it needed a part.
31 October 2026
Efficient service
31 October 2026
Professional and friendly
30 October 2026
No hitches / service & MOT were carried out in good time and I was kept informed.
29 October 2026
Excellent, friendly service from start to finish
28 October 2026
We had really great service from the Mini team. They were communicative all the way along for a problem that none of us really knew what it was. They were so helpful in every way.
28 October 2026
Good communication and no issues
27 October 2026
Excellent service from all the staff.
26 October 2026
Friendly, helpful, speedy
26 October 2026
The staff were very helpful. Courtney, in particular, was patient and explained each step of the process, ensuring I was kept up to date with the progress on my car.
FIND Barretts Ashford MINI.
Address
- The Boulevard, Orbital Business Park, Ashford, TN24 0GA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 17:30
- Sun:Closed.
Phone
- 01233 504333
Ashford as well as surrounding areas including Folkestone, Dover, Deal and Hythe
Address
- The Boulevard, Orbital Business Park, Ashford, TN24 0GA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:1st Saturday of the month only 10:00 - 16:00
- Sun:Closed
Phone
- 01233 224999
Ashford as well as surrounding areas including Folkestone, Dover, Deal and Hythe
28 October 2026
The whole process was easy, efficient and thorough.