OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
105 ratings and 93 comments received in the last 90 days.
21 March 2026
Great staff and great choice of refreshments in the waiting area. Lewis & Josh have been fantastic.
12 March 2026
Professional service. Sales were brilliant very helpful. Josh Caroll was amazing . He was there every step of the way . Answering any questions with care and understanding. Thanks MINI ??
11 March 2026
Very friendly and knowledgeable team at Barratts Ashford
11 March 2026
Tim Tansley always call me back when I cannot speak with him straight away and I leave a message for him. I feel very well cared for and comfortable with Tim Tansley and Barretts Mini - I have bought lots of cars from them.
10 March 2026
Excellent sales person was first class. Edward helped us through the whole process. The reason I choose to purchase mini was because of his service and attention
24 February 2026
The Sales Team At Mini Ashford went far and beyond to help me get the right Mini for Mini , and Completely Satisfied
23 February 2026
Edward was 10/10. The Team at MINI Ashford 10/10
23 February 2026
Everyone at the showroom but particularly Josh our sales rep, was incredibly helpful and friendly. The process of purchasing was smooth and fuss free.
09 February 2026
Excellent service from the dealership and I love my mini! Comfortable, quick and fun ??
24 March 2026
Excellent service
23 March 2026
Collection and delivery excellent
22 March 2026
Good efficient service
21 March 2026
Friendly and welcoming team. Good facilities for my waiting period
21 March 2026
The professional engineer. They are very patient and nice.
19 March 2026
Very professional and friendly service
18 March 2026
Staff are so friendly and helpful
17 March 2026
Amazing from start to finish. Ed was so friendly and kind and helped all the time. Couldn't fault at all.
16 March 2026
The man that recorded the video spoke very bad English so hard to understand and very expensive
15 March 2026
Very friendly and efficient staff. Kept informed if car service progress
FIND Barretts Ashford MINI.
Address
- The Boulevard, Orbital Business Park, Ashford, TN24 0GA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 17:30
- Sun:Closed.
Phone
- 01233 504333
Ashford as well as surrounding areas including Folkestone, Dover, Deal and Hythe
Address
- The Boulevard, Orbital Business Park, Ashford, TN24 0GA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:1st Saturday of the month only 10:00 - 16:00
- Sun:Closed
Phone
- 01233 224999
Ashford as well as surrounding areas including Folkestone, Dover, Deal and Hythe
24 March 2026
There were times when the explanations were not particularly clear and I felt rushed. Some basic things like location of the wheel nut I had to look up for myself.