Did exactly what was needed in a timely fashion

Always there for you

Very friendly

A great job done on time and a clean car

The handover experience was very fun and exciting. Craig my salesman made sure the car was absolutely perfect. overall my salesman is absolutely outstanding and is a real asset to MINI and I look forward to doing more business with them in the future

Friendly and efficient service.

All questions answered, felt at ease when in the dealership

The sales person Oliver was amazing. He was kind, professional and I felt reassured by him. Nothing was too much trouble and he made the whole experience very easy yet special.

Helpful and polite went through the mini controls and received a follow up call from Craig

Good communication

Kieran at Barrett's was great, friendly and service was excellent. Really went out his way to assist me.

Staff friendly helpful and efficient

Salesperson and manager very helpful and understanding

Kierran was a very patient salesman. Nothing was too much trouble. Definately recommend Barratts in Ashford

Service completed in the predicted time and efficiently carried out. Also the valeting of he car, an extra bonus.

Completely satisfied

Great team

car was servuced and came back shiny and clean

Couldn't fault the customer service on this occasion. Every member of staff could not have been more polite or helpful.

Easy to drop car in and drop off and pick up service

Reliable and friendly....

Excellent service given by all staff. Nice surroundings to wait while car being serviced. A good experience.

.again very friendly staff

Straight forward service and car was left clean

unfairly treated

Because I was

Good service

Excellent service,

No complaints

Great customer service

MY HUSBAND HAD A PERSONALISED NUMBER PLATE PUT ON MY CAR FOR MY BIRTHDAY, TEAM IN THE SERVICE AREA KEPT IT ALL A SECRET.

Tim Tansley was fantastic - great customer service!

My car was serviced by your mechanics the day before my MOT. The video said that there were no issues and showed video of the tyres etc. My car FAILED it's MOT the next day due to a bulge on the inside of my front near side tyre. Not acceptable!

Had car mot it wasn't completed properly. And all dust caps left off

Good

Excellent customer service and great experience

Craig Lingham dealt with us very well and couldn't help enough when demonstrating the car and its functions. Very nice showroom / environment