Professional, polite, well mannered, helpful and Safe! Excellent customer service. Very, very impressed

No issues

The service was done on time, the staff were friendly and efficient and I felt reassured by the Covid measures that were in place too.

The buying process was straightforward and model selection diligent and thoroughly explained by Kevin Powell. Driving position comfort was a big issue - we made the right choice. We then had the nice surprise of being able to take delivery earlier.

The service I was given from the moment I stepped into the showroom through to driving my new car away was spot on and met my customer needs. I was regular contacted regarding the status of my vehicle but not so much as to be annoying or feel hassled

Always courteous and friendly staff

Very good

Love the brand and having it serviced by the same group as BMW gives me confidence that a professional job will be done.

The service was fab

No hassles Very friendly

Brilliant sales person

Again excellent customer service

The mini arrived on time even though we was going through the crisis of covid-19 , great service

Again Tim set up both the keys for myself and my girlfriend so when we are driving our preferences were all saved to the key we each use. Also Tim sent me links to the Mini app & the Online user guide which really helped due to covid restrictions.

Never have had any subsequent problems

Very accommodating with demos and info

As before no probs at all .

The staff, particularly the lady on the customer service desk, were friendly and approachable and ensured we felt welcomed. They ensured we could work out how to use the new machine to register you were there and take your keys. Lovely service.

Overall experience from start to finish

I orderd the car before lockdown but Barretts were true to their word and delivered it as agreed.

Every little detail and a couple of little problems were sorted quickly and professionally

The levels of communication are exceptional

Everyone very efficient and all instructions clear on the covid restrictions. The system was extremely effective and reassuring.

Great service, helpful staff, on time, all good.

Even with the 2 m rule in place went well as it could

Service was as expected

As stated before the service was excellent

Everyone I dealt with was great

Great aftercare service in very difficult time