I had excellent treatment from start to finish.

Oliver Almond kept me updated on my purchase. Very helpful .

Kevin kept us well informed of progress and changes through the Spring and Summer parts of the pandemic. Test drive was very well conducted (pre-lockdown), explanations at time of delivery were very clear and comprehensive.

Very helpful and answered all my questions.

From being greeted for the first time entering the centre, by Kevin Powell, to the delivery of the car was 5 star service. Constant communication and went very smoothly. Thrilled with my new car, thank you

Friendly, efficient and attentive

Tim was very helpful and friendly

No hassle

Tim kept us up to date and helped us with the collection

Jake went out of his way to be as helpful as he could be in what was a difficult time for us after my wife's accident. It was because of the excellent service he gave us when we bought the written off Mini a year or so ago that we went back to him.

Mini Ashford provided good service, on time and everything was as good as expected. They even gave me a courtesy call to say everything was OK an d they had finished ahead of time. Cannot fault them.

Excellent service from courteous,friendly staff. Very efficient communication with the customer.

My needs were listened to and met to a very high standard

Car was slightly delayed, however Kevin gave me continuous updates and was very easy to speak to

The salesman was friendly & helpful. emails kept me informed of the progress with the sale & my new car. The payment information was good. The handover & after sale advice was all excellent. I was impressed by the cleanliness of the salesroom & cars.

Always so profession and friendly

I was made to feel very welcome and the lady who looked after my service was excellent

The job was completed and car returned the same day. It had also been cleaned

The team were attentive and responsive

Oliver Almond was terrific. He knew all about the car and motability and was able to give me a range of cars to test drive. He was cheerful, smart and professional at all times and just made the whole process entertaining and easy.

Always polite and helpful

Polite staff Prompt actions and response to queries

Efficient staff and always receive very attentive service

work carried out faster than quoted

My overall experience was extremely easy, Kevin Powell is very knowledgeable and friendly, he always went above and beyond to sort the purchase of my Mini Cooper especially as Covid19 caused obstacles. I would highly recommend using Barretts Mini.

Not happy with car setting reset to default setting car should be as before service

I think in the present climate with covid , having to sign in on a touch screen is a bit insane when there is a receptionist sat beside ,it would be easier to tell her your name & put the keys in a bag and leave them there so not touching a screen

Work completed satisfactorily

Very happy with the level of service and expertise given

Well run service centre with good helpful staff that are interested.

everything was done with ease and I dropped the car off in the morning and picked it up later after work.

Both Rikki and Claire were very helpful throughout the whole process.

Everything was done as promised in the time frame agreed. Staff were pleasant to deal with.

Swift, efficient and friendly. I find servicing at MINI very straightforward.

Helpful salesperson, kept us up to date with the launch details, answered any questions we posed, kept us informed all the way through the process even when the factory shut due to lockdown

Confident that everyone gave correct advice

ticked all the boxes

Problem was resolved

Superb salesman. Friendly and helpful finance manager.

Prompt and reliable service.

No issues

Professional, polite, well mannered, helpful and Safe! Excellent customer service. Very, very impressed

The service was done on time, the staff were friendly and efficient and I felt reassured by the Covid measures that were in place too.

The buying process was straightforward and model selection diligent and thoroughly explained by Kevin Powell. Driving position comfort was a big issue - we made the right choice. We then had the nice surprise of being able to take delivery earlier.

The service I was given from the moment I stepped into the showroom through to driving my new car away was spot on and met my customer needs. I was regular contacted regarding the status of my vehicle but not so much as to be annoying or feel hassled