On the whole everything was quite straightforward cosidering lockdown.

Did what you said you would do.

Great

Despite Covid19 restrictions I was made to feel comfortable with the choices I had. Extensive technology was used to assist during the transactions

The work was carried out straight away.

Friendly and informative.

Just disappointed that it wasn't cleaned

Very smooth procedure, even though it was click and collect. All staff extremely helpfull and friendly

Excellent even though in lockdown during the sale and handover of new car. Special thanks to Kieran Schwartz for keeping in touch throughout and excellent handover videos of new car.

Perfect

Invariably a thorough inspection and service with supporting evidence

All went like clockwork

Appreciated the regular updates and thought they did very well with the collection given the lockdown situation. Intro video was a nice touch.

Initially tried to buy a mini from local dealer in Chiswick/Isleworth but the experience was appalling. Obsessed with cross selling us finance packages. Barrett's sold us the car first and the finance second.

Excellent personal service

Good service

Very satisfied

Everything completed as planned, no complaints

Excellent in every way. Really pleased.

No complaints

Everything was just easy and efficient

we had a problem with the car after the service,a engine management light came on! Barrett's fixed as soon as they could and gave a gift for any inconvenience caused! brilliant!

If I could have tracked the order myself I wouldn't have been pestering the team so much.

Service great, Covid secure great, picking up car not so. Could improve this aspect - or give a better timescale.

No issues on the day for my inter rim service especially as the weather was exceptionally bad eg heavy snow

Everything went smoothly and service carried out professionally. Great job

tim and everone were very good especily at this strange time

Everything went well, within the time scale given when the car was taken in for its service. Completely hassle-free and well organised drop-off and collection process, which was very much appreciated given these very challenging times.

Quick and efficient

Quick and efficient on arrival and collection (COVID safe too) Good communication from the start. Excellent video updates Clear pricing decisions.

Great

Was very professional, and excellent customer service

Helpful staff who keep you updated while vehicle is being attended to.

Even under strict covid restrictions everything was dealt with smoothly and very professionally.

Excellent service. Very helpful. Covid restrictions met. Felt very safe. Well organised given the difficult circumstances we're in.

Service carried out. Strict covid protocols adhered to. Mechanic who carried out the service phoned after completing the service. Receptionist phoned to say car ready for collection.

Staff helpful and friendly

Friendly and helpful staff

Staff were brilliant. Tim, Clare & Stella were very on the ball, nothing was too much trouble during this very trying time.