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Customer Reviews.

sales

5

I felt really looked after the whole time, I was offered refreshments when I was in the show room and Rikki took the time to talk to me and show me around. I was updated regularly so I always knew the status of my car. Right through to collection :)

10 May 2018

service

5

Helpful

09 May 2018

service

5

Excellent service from staff

09 May 2018

sales

4

It was a little late in delivery terms. The car was held up in "port of departure" for 10 days.

05 May 2018

service

5

Courtesy car, job done on time, kept informed

05 May 2018

service

5

Everything was very straightforward and it was a good experience overall.

04 May 2018

service

5

Everything was taken care of. Received email, call and text when car was ready for collection.

02 May 2018

service

5

We were given an appointment quickly, kept well informed and treated courteously by all staff.

01 May 2018

sales

5

The whole experience was quick, they worked their hardest to make sure everything was complete in such a short time frame. Hot chocolates were nice as well

30 April 2018

service

5

Good communication and efficiency

30 April 2018

sales

5

Good service

24 April 2018

sales

5

Rikki the salesperson was patient and friendly and helped us with every step of the process. He was a star!

20 April 2018

sales

5

Delivery of my new car was a special and memorable experience for myself and my 12yr old daughter.It was my birthday and flowers and balloons were given to me as well as the car!

20 April 2018

service

5

Fast, quick and very friendly service. Answered all my questions

19 April 2018

service

5

As above fast, professional and always polite.

17 April 2018

service

5

Very satisfied

13 April 2018

sales

5

My car took longer than I anticipated coming in & Broadoak Mini lent me a mini until mine was ready.

13 April 2018

service

5

Lovely staff, easy to drop off vehicle & ready on time.

12 April 2018

sales

5

The sealer experience was very good

09 April 2018

sales

5

Again Harry was so good

06 April 2018

sales

5

The whole process from start to finish was excellent. We were kept up to date with the whole car process from emails and by Jake Eastwood. And we got the car earlier than we thought we would.

06 April 2018

service

5

Reliable service and car returned in a timely manner, cleaned and valetted.

06 April 2018

sales

5

I would do it again.

05 April 2018

sales

5

All the service was brilliant. Thank you Jake

03 April 2018

sales

5

The whole mini experience, to the first look to actually getting in and driving away my new car.

03 April 2018

service

5

As stated above.

03 April 2018

sales

5

Always helpful and kept informed throughout

03 April 2018

sales

5

All of the staff were very professional starting with Lucy who answers the phone to Jake who was the salesman who always kept me informed of the progress of my mini’s build

03 April 2018

service

5

Very satisfied with customer service

03 April 2018

sales

5

Professional service. Knowledgeable salesman with friendly and helpful attitude..

02 April 2018

service

5

Your service advisor, Natalie, was very professional and competent. She explained in easy terms how the work was carried out, what was done and other issues that may need attention in the future

02 April 2018

service

5

The work was completed on time, and all contact arrangements etc were as promised at the time of booking.

02 April 2018

service

5

Very good service

31 March 2018

sales

5

Very friendly, Jake always very helpful

30 March 2018

service

5

Very good service all round

30 March 2018

service

5

Very pleasant service. Made to feel welcome and valued with good coffee.

29 March 2018

service

5

Happy with the experience and was pleased with the offering of a lift and collection from the shopping centre

28 March 2018

sales

5

FANTASTIC can’t say enough

28 March 2018

sales

5

All staff were warm and welcoming even on a busy promotional day.

26 March 2018

service

5

Despite the problem being frustratingly difficult to diagnose, we were treated with complete courtesy and determination.

22 March 2018

service

5

I got to see what they had done in a video that was sent to me

21 March 2018

sales

4

I responded to a marketing email by using the Link included to make an appointment. This process didn't work but we were quickly responded to when we arrived.

21 March 2018

sales

5

Very easy very efficient

20 March 2018

sales

5

Fantastic staff

20 March 2018

sales

5

Prompt, kept up to date and staff a delight...

20 March 2018

service

5

They were very efficient in booking the car in, I had a warm welcome when I got there with a great upbeat atmosphere. You could sense there was a real passion for the brand. Everything was seemless and smooth. Great coffee

16 March 2018

service

5

Ticked all the boxes and washed the car too which is a great gesture. It’s the little extras that give great customer service.l

16 March 2018

service

5

No fuss, everything ran to schedule

14 March 2018

sales

5

It has been a great experience from beginning to end and I even received a call today to make sure I am 100% happy.

13 March 2018

sales

5

From entering the showroom on the first day to picking up my car everything was great. I was treated like an old friend and nothing was too much trouble for the team. Salesman Rikki was wonderful.